Customer Ratings & Reviews for Bernard E. Pedersen & Associates, Inc.
BEP Insurance has been our insurance agency for over 12 years. I have nothing but amazing things to say about their service and support over the years. Ed's attention to detail and explanation of coverage has given me piece of mind that we have exactly what we need in a worse case scenario. Susan has always delivered same day service to me whenever I've needed to make a change or service request. Her positive attitude and friendly demeanor makes her feel more like a friend than an insurance agent. Bernie is my go to guy whenever we're car shopping and it's unbelievably fortunate that they have someone at their agency that knows the auto industry as well as Bernie. One thing is for sure- my business will never be anywhere else but Bernard E. Pedersen Agency. I would recommend them to anyone!
- The Charlton Family
Charlton Client Review September 2011, Palatine Illinois
Just wanted to leave a quick note letting everyone know that the service that Ed Pedersen provided me in regards to setting up my renters insurance and auto insurance was superb. Being new to the Chicago-land area, I was referred to Ed by my apartment complex for the renters insurance. After I set that up (which Ed made as simple as can be), he told me about the auto policies that he was affiliated with. He gave me very competitive rates and explained anything that I was unsure about. If I wasn't moving to Michigan, I would have renewed my auto policy and renters insurance through him without a second thought. Thanks Ed for service and I hope all is well and stays well.
Billsbrough Client Review October 2011, Facebook USA
My husband and I have been clients of Pedersen Insurance for over 25 years and I can say with a straight face that we never even consider doing a ’15-minutes can save you 15%’-type comparison.
First, the premiums we have paid are very fair – we have never felt that the price in exchange for the value was excessive. To the contrary, on at least one occasion, when pressed by a telemarketer to provide a quote, our Pedersen homeowners’ insurance premium was lower than what the salesman was offering. As far as our homeowners’ insurance goes, our premiums have been fair and competitive, and I am confident that if the need arises, the Pedersens will be there for us. I remember when the home of very nice neighbors burned to the ground. Sue and Ed provided helpful support that enabled the family to continue functioning during the months that their replacement home was under construction.
We have had three children pass through their teenage years. Any parent in that position will agree that being able to cover them, as well as us, for auto insurance despite (thankfully minor) accidents and tickets has been a relief. As an example that is funny 10 years later, not 2 weeks after being licensed my then- 16-year-old daughter took a wide turn and wiped out 3 or 4 used cars sitting on a corner lot. Everything was settled with no effort on our part, and our insurance continued with no adverse financial impact to us.
Third, Pedersen Insurance has reliably proactively identified our insurance needs and met them. We are not insurance professionals, but we know the Pedersens are. That’s why when Ed discusses our construction costs, or recommends additional liability insurance, we trust his advice.
The Pedersens have a long history with their current main insurer. Ed is a well-respected industry professional who has won numerous awards that have totally made me jealous – including trips to Hawaii and Florida. Companies recognize how hard and efficiently their agency works. They are not salespeople; they are professionals who are very concerned that we have the right insurance coverage.
Finally, we have recommended the Pedersens to friends and everyone who has ever purchased insurance from them has thanked us for steering them there. Ed, Sue and Bernie provide an unmatched level of personal service and an incredible knowledge base. You can call them any time. They are always there for you. No ‘Press 1 to access the claim menu’ kind of relationship.
Brad and Joanie Watt
Tower Lakes, IL
Watt Client Review October 2011, Tower Lakes Illinois
Congratulations to Ed Pedersen and Bernard E Pedersen for winning Safeco's Underwriting Merit Award for 2010 & 2011. This is a great accomplishment and says a lot about this great agency!
Matt Fink Safeco Marketing, Facebook USA
I like this insurance company because I don't feel like just another file with them. When I have a question they are always prompt to answer and take the time to make sure I understand everything. I like knowing that when I contact them I know who is going to be on the other side of the phone, and that I am going to get friendly service. I'm very happy with Pedersen insurance.
Katy Shaw Review 11/18/2011, Tower Lakes Illinois